At FF Top, every piece of information you share with us is treated as a trust. This page transparently explains how we collect, store, and protect your personal data.
Welcome to ff top. This Privacy Policy explains how we collect, use, and protect your personal information. By using our platform, you are considered to have agreed to this Privacy Policy.
FF Top believes that your personal data belongs to you. We use it solely to provide you with the best possible service — it is never misused under any circumstances. Our privacy policy is fully transparent and aligned with applicable data protection regulations in Bangladesh.
This privacy policy is written with Bangladesh users in mind. If you have any questions, please support@fftop.netto get in touch.
This policy may be updated at any time. For significant changes, we will notify you via your registered email. We also recommend checking this page regularly.
FF Top only collects information that is necessary for service delivery, identity verification, and security. We collect three types of data:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC Process |
| Contact Information | Email, mobile number, address | Account Management & Notifications |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser information, device type | Security & Fraud Prevention |
| Usage Data | Betting history, site activity, preferences | Service Improvement & Personalized Experience |
The information you provide during registration must be accurate and up to date. FF Top reserves the right to suspend services if incorrect information is provided.
FF Top will never ask for your password, payment PIN, or OTP directly. If anyone requests this information, it may be a fraud attempt.
FF Top uses your data only for specific, legitimate purposes. Here is a detailed breakdown of how we use your information:
If you no longer wish to receive promotional emails or SMS, you can opt out at any time by contacting support.
Ff top uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.
Ff top uses industry-leading security technology to protect your data. Our security framework is outlined below:
No method of transmission over the internet is 100% secure. Please keep your account password strong and never share it with anyone. If you have any concerns, immediately support@fftop.netto let us know.
FF Top retains your data only for as long as necessary. Even after account closure, certain information may be kept for a defined period due to legal obligations.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of the account + 5 years |
| Transaction History | 7 years from the last transaction |
| KYC Documents | 5 years after account closure |
| Communication History | 3 Years |
| Technical Logs | 1 year |
Once the retention period expires, your data is securely deleted or anonymized.
As a FF Top member, you have specific rights over your personal data. To exercise any of these rights, please contact our support team.
You may request to view the information we hold about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your data be deleted.
In some cases, you may request that the processing of your data be temporarily restricted.
You may request a copy of your data in a structured, portable format.
You may withdraw your consent to promotional communications at any time.
FF Top is strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.
If a parent or guardian discovers that their child has registered on FF Top, please immediately support@fftop.net. We will immediately disable that account and delete the associated data.
Protecting minors is our highest priority. To learn more about responsible gaming, Click Here।
For any questions, complaints, or requests regarding our privacy policy, please get in touch with us. Our dedicated privacy team is always ready to help.
For instant help via live chat, log in to the platform and click the support icon.
At FF Top, we follow the highest industry standards to keep your data protected.
Every piece of your data and each transaction is fully protected with 256-bit SSL encryption — no third party can access your information.
FF Top never sells your personal data to third parties. Your information is used exclusively to serve you.
You always have the right to view, correct, or delete your data. Submit a request at any time.
We respond to all privacy-related requests within 72 hours. Your concerns matter to us.
Our systems are regularly audited by independent security experts, with continuous improvements made based on the findings.
Everything from the privacy policy to customer support is available in Bangla — built specifically for users in Bangladesh.
Here are answers to the most frequently asked questions.